To keep your plant in tip-top shape during transit, we only ship at the start of the week (Mondays -Wednesday's depending on the destination)—this helps avoid weekend delays and ensures your new green buddy isn’t stuck in a truck too long.

Customers in remote locations*, the Atlantic provinces (PEI, NB, NS, NL), and the Territories (YT, NU, NWT) may see higher shipping charges due to carrier rates. You're welcome to place your order as usual—we’ll follow up with available shipping options for you to choose from.

Prefer to know your options ahead of time? Reach out to our fabulous team and we’ll happily arrange a custom order for you.

If you're ordering large plants or multiple big beauties, this can also affect shipping costs. We'll be in touch with tailored options, or feel free to contact us in advance for a custom solution that works best for you.

*Remote areas are defined by the shipping carriers and may vary.

Some remote areas in Canada may incur significantly higher shipping costs. In these cases, our standard flat rate does not apply. If additional shipping fees are required after you place your order, we’ll reach out to confirm whether you’d like to proceed with the extra charges or cancel the order.

If we don’t hear back within 48 hours, your order will be automatically canceled.

We reserve the right to update or modify this policy at any time without prior notice.